The Cause of Death of Newspapers and Thinking the Unthinkable by Clay Shirky

March 15, 2009 at 2:27 pm | In Future | 1 Comment
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“When a 14 year old kid can blow up your business in his spare time, not because he hates you but because he loves you [by copying and sharing your content], then you got a problem.”

The American intellectual, writer and NYU professor for new media Clay Shirky explains matter-of-factly what’s happening in publishing houses worldwide (ignorance; panic), why it’s happening (the world changes) and what they can do about it (nothing but adapt and get on with their lives, doing something else).

Some parts in his article especially resonate with me because some of my clients are the very large publishers who are cought in the midde of this revolution.

I’ll copy and share huge parts of his article here because that’s what people do nowadays and the author is cool with it (over 130 people wordlwide have done the same so far and therefore spread his word, drawing attention to him and his work).

Shirky’s following observation made me laugh and sigh at the same time, because part of my job over the last 8 years was to “bring innovation” to old media structures and particularly to set up Innovation Departments for the news media:

“Leadership becomes faith-based, while employees who have the temerity to suggest that what seems to be happening is in fact happening are herded into Innovation Departments, where they can be ignored en masse.”

Here’s his post:

Clay Shirky: “(…) The unthinkable scenario unfolded something like this: The ability to share content wouldn’t shrink, it would grow. Walled gardens would prove unpopular. Digital advertising would reduce inefficiencies, and therefore profits. Dislike of micropayments would prevent widespread use. People would resist being educated to act against their own desires. Old habits of advertisers and readers would not transfer online. Even ferocious litigation would be inadequate to constrain massive, sustained law-breaking. (Prohibition redux.) Hardware and software vendors would not regard copyright holders as allies, nor would they regard customers as enemies. (…)  And, per Thompson, suing people who love something so much they want to share it would piss them off.

Revolutions create a curious inversion of perception. In ordinary times, people who do no more than describe the world around them are seen as pragmatists, while those who imagine fabulous alternative futures are viewed as radicals. The last couple of decades haven’t been ordinary, however. Inside the papers, the pragmatists were the ones simply looking out the window and noticing that the real world was increasingly resembling the unthinkable scenario. These people were treated as if they were barking mad. Meanwhile the people spinning visions of popular walled gardens and enthusiastic micropayment adoption, visions unsupported by reality, were regarded not as charlatans but saviors.

When reality is labeled unthinkable, it creates a kind of sickness in an industry. Leadership becomes faith-based, while employees who have the temerity to suggest that what seems to be happening is in fact happening are herded into Innovation Departments, where they can be ignored en masse. This shunting aside of the realists in favor of the fabulists has different effects on different industries at different times. One of the effects on the newspapers is that many of their most passionate defenders are unable, even now, to plan for a world in which the industry they knew is visibly going away.

The curious thing about the various plans hatched in the ’90s is that they were, at base, all the same plan: “Here’s how we’re going to preserve the old forms of organization in a world of cheap perfect copies!” The details differed, but the core assumption behind all imagined outcomes (save the unthinkable one) was that the organizational form of the newspaper, as a general-purpose vehicle for publishing a variety of news and opinion, was basically sound, and only needed a digital facelift. As a result, the conversation has degenerated into the enthusiastic grasping at straws, pursued by skeptical responses.

Round and round this goes, with the people committed to saving newspapers demanding to know “If the old model is broken, what will work in its place?” To which the answer is: Nothing. Nothing will work. There is no general model for newspapers to replace the one the internet just broke.

With the old economics destroyed, organizational forms perfected for industrial production have to be replaced with structures optimized for digital data. It makes increasingly less sense even to talk about a publishing industry, because the core problem publishing solves — the incredible difficulty, complexity, and expense of making something available to the public — has stopped being a problem.

(…)

That is what real revolutions are like. The old stuff gets broken faster than the new stuff is put in its place. The importance of any given experiment isn’t apparent at the moment it appears; big changes stall, small changes spread. Even the revolutionaries can’t predict what will happen. Agreements on all sides that core institutions must be protected are rendered meaningless by the very people doing the agreeing. (Luther and the Church both insisted, for years, that whatever else happened, no one was talking about a schism.) Ancient social bargains, once disrupted, can neither be mended nor quickly replaced, since any such bargain takes decades to solidify.

And so it is today. When someone demands to know how we are going to replace newspapers, they are really demanding to be told that we are not living through a revolution. They are demanding to be told that old systems won’t break before new systems are in place.

They are demanding to be told that ancient social bargains aren’t in peril, that core institutions will be spared, that new methods of spreading information will improve previous practice rather than upending it. They are demanding to be lied to.

There are fewer and fewer people who can convincingly tell such a lie.

If you want to know why newspapers are in such trouble, the most salient fact is this: Printing presses are terrifically expensive to set up and to run. (…)

The old difficulties and costs of printing forced everyone doing it into a similar set of organizational models; it was this similarity that made us regard Daily Racing Form and L’Osservatore Romano as being in the same business. That the relationship between advertisers, publishers, and journalists has been ratified by a century of cultural practice doesn’t make it any less accidental.

Society doesn’t need newspapers. What we need is journalism. For a century, the imperatives to strengthen journalism and to strengthen newspapers have been so tightly wound as to be indistinguishable.

That’s been a fine accident to have, but when that accident stops, as it is stopping before our eyes, we’re going to need lots of other ways to strengthen journalism instead.

When we shift our attention from ’save newspapers’ to ’save society’, the imperative changes from ‘preserve the current institutions’ to ‘do whatever works.’ And what works today isn’t the same as what used to work.

We don’t know who the Aldus Manutius of the current age is. It could be Craig Newmark, or Caterina Fake. It could be Martin Nisenholtz, or Emily Bell. It could be some 19 year old kid few of us have heard of, working on something we won’t recognize as vital until a decade hence.

Any experiment, though, designed to provide new models for journalism is going to be an improvement over hiding from the real, especially in a year when, for many papers, the unthinkable future is already in the past.

For the next few decades, journalism will be made up of overlapping special cases. Many of these models will rely on amateurs as researchers and writers. Many of these models will rely on sponsorship or grants or endowments instead of revenues. Many of these models will rely on excitable 14 year olds distributing the results. Many of these models will fail. No one experiment is going to replace what we are now losing with the demise of news on paper, but over time, the collection of new experiments that do work might give us the reporting we need.”

Read the whole article here: Newspapers and Thinking the Unthinkable

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Really effective: There’s nothing virtual about virtual meetings

February 12, 2009 at 3:16 pm | In Second Life, Web3D | 5 Comments
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voiceoverip meeting

Amanda Van Nuis, Enterprise Marketing Director at Linden Lab, wrote about her first virtual meeting experience with her colleagues in Second Life and about how she “wasn’t 100% convinced that working in virtual worlds really works.” It sounds like an authentic record of her experiences and some commentors have contributed little stories about how valuable immersive environments for meetings and brainstormings are for them. While it seems natural that people working in the virtual world industry use their own products in their everyday office life many people from the most innovative industries still don’t “see” how virtual meetings with third dimension add any value.

Dennis Shiao posted a list of efficiencies he’s seen with virtual office meetings (please read his article where he elaborates on every point):

  1. Lower overhead to start a meeting
  2. Facilitates ad hoc, spur of the moment collaboration
  3. Material related to the meeting is at your fingertips (or a mouse-click away)
  4. Immediacy
  5. True facial expressions

I’d add another two points to that list:

6. Social bonding (by having fun)

7. Inspriration & motivation (by having fun experiences)

Karl Kapp listed some advantages of 3D environments for learning the other day and we had a discussion about the “fun” factor that’s an important ingredient in any learning situation. I believe this is true for meetings in an immersive environment, too.

In addition to the social “water cooler effect” 3D environments (and in some cases even 2.5D) add value because people are having fun with it. Here’s why.

Laughing together not only builds a better rapport and therefore improves the corporate climate, but it also motivates and inspires people. Since people tend to loosen up in virtual meetings (try not to if you’re sitting across a giant turtle – your graphics designer – or the Wizard of Oz, who happens to be your technical director) and things get a little more playful if you’re able to “magically” materialize anything you have in mind (or on your desktop). Psychologically speaking those are the basic ingredients for new ideas, group inspiration and motivation.

What’s astonishing even for me is that these effects also happen in 2.5D spaces.

Just yesterday I evaluated the Meetsee.com beta again and I invited a colleague of mine, who is working in another city. Meetsee is a virtual office solution with 2.5D or isometric views. My colleague is no geek and she refuses to use Second Life; a web browser is as far as she would go.

Usually we Skype (with and without video) but now I tried the web-based Meetsee solution with her. She was in-world within seconds after I sent her the link and scribbled a note on the virtual blackboard before we even said a word. So we have zero accessability issues here (in stark contrast to Second Life or others). We had one of the most productive meetings in a long time. It was almost as effective as our face-to-face meetings but without even leaving our desks and driving for 6 hours. And that was no thanks to Meetsee’s technical features, because the most basic stuff like whiteboard, voice- and video conference didn’t even work (it’s still in beta).

UPDATE: Their staff has seen this post and in fact fixed the video conferencing and white board feature – thanks to Nikki Santoro (Meetsee CEO)!

The reason was that we both had the sense of being there together, pointing at important information like we’d do in a real meeting room and having fun by using the emoticons to get our message across. At one point we even discussed a new layout of chairs (by moving them around together in the virtual room and try-sit on it) for our next workshop. Now that is something you can’t do in WebEx or Go2Meeting. The only thing that would have topped this would have been the true sense of proximity that you only get in 3D environments with real indivdual avatars and real three dimensions. Well, like in real life ;-)

Meetsee

Simple virtual office solution for classrooms, meetings, web conferences or panel discussions. If video, audio and whiteboards would work, that is. Meetsee still has to work on it’s technology and become much more reliable and stable. If you want to meet me in my offices to try it out please IM me at LaConsiliera on Skype.

Advantages of 3D for Learning – And the Secret Ingredient

February 10, 2009 at 2:10 am | In Psychology, Second Life, Web3D | 4 Comments
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Karl Kapp’s listed today some of the advantages of 3D environments (virtual worlds) for learning. Take a look at this list if someone (your boss, client) asks you why they should allow you to set up the next employee-training or any other course in a 3D world.

Although Kapp, one of TrainingIndustry.com’s 2007 “Top 20 Most Influential Training Professionals”, sums the advantages up pretty nicely, I’d like to add the following two aspects that in my experience had the most impact on successful and sustainable learning situations:

1) One of the most important aspects in any learning environment: fun. Having fun is the most emotional engagement you can get (and that secures sustainable learning). Students have fun in 3D environments, especially if they’re designed to include casual games or playful training situations. But the three dimensional, immersive online environment is already so much fun for youth that this alone works to your advantage.

UPDATE: Jacob Everist has a background in dealing with East Asians from living in Korea Taiwan and China and writes in his blog that “Particularly in East Asia, education is considered hard work. If something is fun, it is not taken seriously. ” Interesting aspect that could also be said about some “typical” Germans (I am German, but lived abroad a lot) :-)

2) The water cooler effect. This is true for business trainings or meetings; studies show that the informal socializing in-between or after sessions is as important in virtual worlds as in the real world. Only that you don’t need to pay for airline tickets, hotels and catering.

My Sky Campus in Second Life: Example of a 3D learning environment with extensive multimedia capabilities (YouTube screen, 10 m high presentation screen, interactive web displays) and a recreational area with bean bags, cocktail bar and many fun features you can’t experience in real life classrooms or seminar settings

If we still missed some aspects (I added some in the comments) please comment here or in Karl Kapp’s blog!

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Augmented Reality is all over the place – is that a good thing?

February 1, 2009 at 10:32 pm | In Augmented Reality | Leave a Comment
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GE Superbowl ad with Augmented Reality

Wikitude: Very useful application, available for G1 Android phones:

Sony’s virtuel EyePet, living in your living room (coming soon)

UPDATE: I forgot another great business example: Ray-Ban offers Augmented Reality to sell sunglasses online

Virtual world companies headquarters on MAPme.com

January 30, 2009 at 4:37 pm | In Metaverse | Leave a Comment
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Kzero's map of  virtual worlds company headquarters

Kzero's map of virtual worlds company headquarters

Download: KML RSS | Create a Map

If the map doesn’t load please go directly to the MAPme site:
Virtual world HQ’s on MAPme.com by Kzero

Mixed Reality makes sense for Ford Ka and saves big bucks

January 30, 2009 at 1:48 pm | In Augmented Reality, Future | 1 Comment
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Many might still ponder about he usefulness outside geek-world of Augmented Reality applications if they watch videos about cute virtual pets or  cartoony Japanese girls invading your desktop. In the middle of this video however even the biggest skeptics will see at least one (if not more) down-to-earth useful scenario which makes not only sense but also saves lots of money for automobile companies (Ford obviously digged it): With AR you only need ONE sales room in order to present endless models and all thinkable customized versions of the cars you’re seling. It looks like it’s real, rotating gravefully before your eyes and the sales person is right next to it. Way to go, Ford!

more about “Mixed Reality makes sense for Ford Ka…“, posted with vodpod

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Virtual Worlds Management Report: 200+ Youth-Oriented Worlds Live or Developing

January 29, 2009 at 11:32 pm | In Metaverse | Leave a Comment

Virtual Worlds Management today released its updated Youth Worlds Analysis. Based on comprehensive research available through Virtual Worlds News, we’ve found that there are now over 200 youth-oriented virtual worlds live, planned, or in active development

Posted from Diigo. The rest of my favorite links are here. Follow me on Friendfeed for more up-to-date news and projects regarding virtual worlds, mixed reality, social web and how humans deal with the metaverse of the future.

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